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  • Behind the Scenes

Skiddle Update: PayPal Launch News

  • By Ryan Moss

  • 06 Dec 2022
  • 5 min read

Welcome to a special edition of Skiddle’s Promoter Update. As you may have read in previous updates, we’re pleased to announce that we’re now offering PayPal as a payment option to all customers using Skiddle.

Skiddle is delighted to be implementing PayPal as an option for our customers. Since October, we’ve been carrying out A/B testing, allowing a select few customers to use PayPal at checkout. 100% of our customers will be able to access PayPal via the web within the next week. 

We’ve seen an uplift in sales of around 5% by offering this additional payment method, which we expect to increase further as adoption and awareness increase.

PayPal will sit alongside Apple/Google Pay and regular Debit/Credit card payment methods on the website, giving our customers flexibility, speed and ease of access when they arrive at checkout.

As well as the obvious advantages to customers, we feel that the addition of PayPal to our payment options will give you, the promoter, many benefits, so let’s take a look at those. 

First up, using PayPal can help you secure more conversions. The buying process is streamlined, with a 1-click experience for returning customers. With PayPal, customers can pay directly from the funds in their PayPal wallet or use saved cards. As such, the time taken from reserving tickets to completing their purchase is very quick.

Checkout experience for a returning visitor, giving a 1-click checkout to an existing card, or the option to use Pay-In-3.

Skiddle will now also offer ‘Pay Later with PayPal Pay in 3’. For orders between £30 and £2,000, customers will be able to pay in three interest-free payments. It’s a perfect solution for high-value ticket purchases like festivals. Buyers can make that last-minute decision to attend the event, free from the drawbacks of spending a large amount of money in a short space of time. They can budget easier, and you can take advantage of the increased interest in events around festival season or for last-minute plans.

When using Pay-In-3, customers can split their payment over 3 equal payments, over 3 months. There’s no late fees or interest due, all payments are taken automatically.

When your customers opt to ‘Pay Later with PayPal Pay in 3’, you will receive the full face value of the ticket whilst your customers have an agreement to pay the remaining order balance with PayPal at no disadvantage to you or your event. What’s more, it can be used right up until the day of the event, unlike other Payment Plans. 

As a head’s up, we wanted to let you know that PayPal does offer a dispute resolution service, which can lead to a small increase in disputed transactions. Rest assured, as always, that as part of the Skiddle service and as your ticket platform, we’ll endeavour to defend disputes and claims with commitment. 

Read more about the PayPal dispute resolution process here.

Skiddle is committed to delivering the best checkout experience for our customers, which in turn ensures maximum sales for your event. Now with Debit/Credit Card, Apple Pay, Google Pay and PayPal, we have one of the largest ranges of payment options of any ticket agent.

If you’d like any further information about PayPal or any of our payment methods, please get in touch with your dedicated Account Manager or Account Support team.

Got a question you need an answer to? Give us a call on 03333010301 or ask us a question over on the Skiddle Promoter Twitter account by clicking or tapping on the button below. Alternatively, you can also find a list of our most frequently asked questions over at https://help.promotioncentre.co.uk/

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