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  • Skiddle News

Skiddle’s Re:Sell platform and more in this week’s Skiddle Update

  • By Rich

  • 28 Mar 2021
  • 4 min read

Since the UK Government’s roadmap to normality, we’ve seen a massive surge in listing events on Skiddle, with many selling out in minutes. If you’re one of the lucky ones with a sold out event, make sure your customers are aware of our Re:Sell service if they change their mind or can no longer attend.  If you have more than one ticket type available, it will resell at the highest level.

Unfortunately, many customers will use unofficial channels and will then be left out of pocket or unable to gain entry to the event because their tickets aren’t valid. Re:Sell solves these issues because Skiddle is the official ticket agent. We can verify that tickets being returned and resold are genuine.

Customers can select that one or more of their tickets are re-sold. We will then attempt to resell the customer’s tickets through our sales channels on their behalf. If successful, a refund of the face value will be issued to the customer and tickets transferred to the new customer, otherwise the tickets will be returned to the original ticket holder.

Once logged in, customers can head to www.skiddle.com/orders and select ‘Request ticket resale’. Alternatively, customers can call Skiddle customer care (03333 01 01 01) to put tickets up for resale or visit the app in the  ‘My tickets’ section. 

Learn more about Re:Sell

Join Skiddle at this year’s free virtual OneFest!


Award-winning festival and non-profit music development organisation OneFest, makes a major return in 2021, with the launch of an exciting two day event of digital talks, streamed across 29th and 30th March. 

The digital talks will feature a host of high profile speakers across the music industry, including Skiddle and Highest Point Festival’s own Jamie Scahill on an exclusive panel about diverse festival line-ups.

OneFest is curated in collaboration with industry partners such as PRS Foundation, FAC, MMF, Ivors Academy, Skiddle and Fairwood Music and supported by the Arts Council.

(Event ends 30th March 6pm)

Easter Weekend opening hours 


Giving our staff a well deserved break, Skiddle will be closed over Easter. But don’t worry, we’ve got your back as most general enquiries, be it promoter or customer related, can be actioned via your accounts. 

For more information, please see our comprehensive FAQ section.

However, should you need anything before then, please do not hesitate to contact your dedicated Account Manager or our Account Support Team at promoters@skiddle.com. Our hours are below.

About Skiddle

Skiddle is currently the UK’s biggest What’s On guide, providing a free facility for event promoters across the UK to list their events online and sell tickets through our independent ticketing service. We currently work with over 35,000 UK and European promoters, at over 30,000 venues. We specialise in helping events through that critical growing phase by providing the marketing and technology support that you need. Start listing your events today!

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