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  • Skiddle News

Skiddle Update: Same Day Payment Fees, RapidScan improvements & more

  • By Ryan Moss

  • 27 Jul 2022
  • 5 min read

Sell more tickets and run smoother events with our tips below and find information about some changes we implemented at the start of this week.

The perfect time to make your events live

This Friday (29th) is payday. That means many Skiddle users will be browsing the website in hopes of securing tickets for some amazing events. If you’ve got an event you’re sitting on, now’s the perfect time to make it live and sell some tickets!

Making the most out of freshers

This year, A-Level results day falls on Thursday 18th of August. Students all over the UK will be booking events and freshers parties to celebrate their results, getting into their desired university, and letting loose with their friends.

Now’s a great time to start thinking about what events you’ll be putting on and making them live with as much information as possible to encourage them to get out and celebrate! 

Implementation of Same Day Payment Fees and Bounceback Charges

As per our June 29th newsletter, a few changes were implemented this Monday (25th). 

One of those changes was to the Same Day Payment fees. From Monday the 25th, remittance processed on Tuesdays and Thursdays has been increased to £10 + VAT. 

The Bounceback Charge is a new fee in which you’ll only be charged if you’ve entered your bank details incorrectly, resulting in Skiddle having to resend your remittance. If your details are incorrect or for an old account, you will be charged £8.33’ + VAT.

To check your bank details are correct and up to date, click or tap here

If you have any questions regarding these changes or wish to update a preference on your account for same-day payments, please contact your account manager directly or our Account Support Team (promoters@skiddle.com).

Multiple Ticket Dependency

Need to restrict the purchase of certain ticket types? For example, you may want child or car parking tickets only available to purchase when an adult ticket is purchased.

Ticket dependency has been a Skiddle feature for a while, but it was limited to 1 ticket unlocking 1 other ticket. We’ve just upgraded this feature so you can now have multiple tickets triggering an unlock. This is great if you have multiple adult ticket types unlocking a child ticket. Or multiple entry tickets unlocking a car parking ticket, for instance.

For more information about ticket dependency, click here https://help.promotioncentre.co.uk/en/articles/6420026-ticket-dependencies

An easier, quicker way for you to get your customers into your event.

RapidScan improves your customers’ experience by getting them through the door faster and with less hassle. 

The RapidScan app eliminates ticket fraud by ensuring the ticket is valid, is currently being accepted at that entrance, and that the ticket hasn’t already been used.

Safety and compliance with licensing officers and the police is essential to your event. RapidScan helps keep your events safe and compliant by telling you the exact number of people who have entered and how many are still left to enter in real-time.

Download RapidScan free from the App Store or Play Store today. 

Got a question you need an answer to? Give us a call on 03333010301 or ask us a question over on our Skiddle Promoters Twitter account by clicking or tapping on the button below. Alternatively, you can also find a list of our most frequently asked questions over at https://help.promotioncentre.co.uk/

About Skiddle

Skiddle is currently the UK’s biggest What’s On guide, providing a free facility for event promoters across the UK to list their events online and sell tickets through our independent ticketing service. We currently work with over 35,000 UK and European promoters, at over 30,000 venues. We specialise in helping events through that critical growing phase by providing the marketing and technology support that you need. Start listing your events today!

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