Star CB2002 Cash Drawer


How are cash payments handled?

You receive cash directly from the customer. The app will track your takings so you can reconcile them later. We won't transfer you any money for cash payments as you'll already have the cash in hand.


Do I need a merchant account to accept cards?

You just need a free iZettle account which can be set up in 5 minutes online.

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Can I sell merchandise, bar tokens or other sundry items?

Absolutely, each item needs to be added to our system as a 'ticket' but you can use our app to track everything from your entry to your bar sales through to merchandise.

Star TSP654IIBTi Bluetooth POS Thermal Receipt Printer title=
Reconcilliation 'x' report showing a breakdown of cash, card and refunds


How can I reconcile my sales?

The app includes full reconcilliation 'x' reports showing a breakdown of cash, card and refunds. These are split per day and per user. Reports are also available in the Promotion Center for later use.


What are the fees?

You pay a flat fee of 50p per successful transaction (irrespecitve of quantity of tickets). This covers the use of the app, order tracking, the issuing of barcoded tickets, reconciliation reports and customer data capture. There are no setup or monthly fees. For card payments, iZettle charge a small authorisation fee, typically 1.5% - 2.75% depending upon monthly volume. There are no fees for declined or zero priced transactions.



How do I integrate with RapidScan?

Every ticket that is sold is uploaded to the RapidScan app within seconds. You can print the customer a ticket on the spot which they can take to the entrance and get scanned. If you are admitting customers directly at the point of sale, you can just mark them as entered as soon as they buy the ticket.

Screenshot of scanned ticket on the Rapidscan app
Rapidscan Boxoffice setup


Where can I purchase the hardware?

All you need to get started is an iPhone or iPad (we recommend an iPad for the larger screen size and better battery life). To accept cards you'll need an iZettle card reader, which are available direct from iZettle (Lite readers are free of charge). Optionally, you can add a Star TSP654IIBI printer (£265 + vat) and Star cash drawer (£47 + vat) which are available from our retail partner.


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