- Behind the Scenes
New Account Managers Signify Further Growth at Skiddle
By Ben Sebborn
- 07 Mar 2014
- 3 min read
Skiddle is pleased to welcome on board two new account managers to be based at our Preston headquarters.
The recruitment of Amy Horsfield and Rob Casson is the latest in a series of appointments which has seen Skiddle’s account management team and customer service department triple since the start of 2013.
These appointments represent the conclusion of our latest growth phase before relocating to newly acquired offices in Longridge, near Preston, which the organisation is redeveloping to accommodate the business’ future aspirations for expansion.
Ticketing Director, Rich Dyer commented: “We’ve now got over 35,000 event promoters regularly using Skiddle, so it’s really important we put the right people in place to support them. I’m confident Amy and Rob bring the kind of experience and credibility a promoter would expect from an account manager at Skiddle.”
Amy Horsfield has substantial experience in account management and business development roles, having honed her skills in a number of different sectors outside events. She brings a breadth of corporate account management experience to the table which will be increasingly important as Skiddle’s client base evolves to encompass a more diverse range of events.
Rob Casson is well known in the events sector throughout the UK. He’s been at the epicentre of underground culture since 2005, both as a seasoned DJ and as the leading light behind the popular clubbing brand Freeze.
Casson brings unparalleled insights to the role having organised hugely successful and memorable events, at a wide range of venues, including those traditionally considered off-limit such as ecclesiastical sites and English Heritage sites.
Skiddle’s Head of Client Accounts Margaret Tinsley said of the appointments: “Although Skiddle is primarily a self-service offering, we recognise that many event promoters need additional help to get the most out of our online services. As such we’ve expanded the account management team over the last year to ensure we’ve got additional capacity so we can work even closer with our event promoters.
With future growth in mind, we’ve made sure we’ve got a mix of experience, with members of the team being sourced from both outside and within the events industry.”