- Skiddle Service Updates
Skiddle Office Closure – Tuesday 19th August
-
By Dale Grogan
- 13 Aug 2025
- 3 min read
Offices closed? On a Tuesday? What’s going on?
At Skiddle, we’re big believers in celebrating the hard work and dedication of our incredible team. That’s why on Tuesday 19th August, we’ll be downing tools for the day to recharge and enjoy a well-earned break.
Need assistance while we’re away? No need to panic. We’ve got a range of free help resources – available 24/7 – to help you find the answers you need.
See below to learn more about our resources, to find out how remittance will be impacted, and to discover when our offices and phone lines will reopen.
Key Information for Event Partners & Customers
Skiddle’s Help Centre
Most queries can be resolved quickly using our comprehensive database of online FAQ articles, packed with tips and advice:
- Event Organisers: help.promotioncentre.co.uk
- Customers: skiddle.com/help
How-To Videos
We’ve put together two handy playlists of video tutorials on our YouTube channel to help you and your customers get the most out of our features and services: youtube.com/@skiddle/playlists
Remittance
- Remittance will run as normal, with payments clearing on Thursday 21st August.
- Same-day payments will clear on Wednesday 20th August.
Office & Phone Lines
- Closed all day on Tuesday 19th August
- Reopening as normal on Wednesday 20th August at 9 am
Thank you for your understanding as we take a short pause to celebrate the people who make Skiddle possible. We’ll be back bright and early on Wednesday, ready to help with all your events and ticketing needs.
Stay informed of Skiddle updates and get all the latest event industry news by bookmarking the Skiddle Promotion Centre Blog and by following us on Instagram and LinkedIn.
Tags
Got a question you need an answer to?
Give us a call on 03333010301 or ask us a question over on the Skiddle Promoter Twitter account by clicking or tapping on the button below. Alternatively, you can also find a list of our most frequently asked questions over at https://help.promotioncentre.co.uk
